Wipro BPO India

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Wipro BPO India
is committed to offering quality and long term services to its customers. There are mainly three areas where Wipro focuses - knowledge processing, equipping BPO technology, and reengineering the business process.

Wipro is more than just a BPO as it places the customer first, thus making every effort to ensure that all client requirements are duly fulfilled.

   
The headquarters of Wipro BPO India is in Bangalore. Professionals at Wipro BPO India work towards making new innovations, offering new talents, a framework for self - sustainability, and domain knowledge. The services offered are customized and cost - effective. The services that are offered are meant for various industries as mentioned below:
  • Travel and Hospitality
  • Banking and Capital Markets
  • Telecom
  • Healthcare sector
  • Insurance
  • Hi-Tech Manufacturing
The solutions offered by Wipro BPO India are in the following areas:
  • Finance and Accounting
  • Loyalty Services
  • HR Services
  • Knowledge Services
  • Procurement
Recently, Wipro BPO India had joint hands with MeritTrac services, a skills assessment firm, for establishing a so called, 'hands-free recruiting process' through which a candidate willing to join Wipro will undergo tests on spoken English. The candidate will be observed on the basis of the following parameters:
  • Neutrality of accent
  • Voice clarity
  • Fluency in speaking
  • English grammar
Wipro had acquired Spectramind in 2002 but has now changed its name to Wipro BPO and is doing well in the offshoring venture. Wipro, before it changed its name to Wipro BPO, had worked well through the Spectramind e-services and had 31 clients in 2004-05. Wipro's acquisition of Spectramind had jointly offered quality non-voice services and effective solutions to clients.

Wipro BPO is working towards setting up 2 BPO centers at Shanghai and Chengdu in China. The total number of employees will be 300. Apart from working on establishing the BPOs within this year, Wipro BPO is also planning to set up BPOs in the US and Brazil as well.

Wipro BPO India registered a revenue of ` 263.6 crore in March and ` 251.5 crore in June, making Wipro one of India's top 10 BPO firms.

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