ANZ Insurance

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ANZ Insurance views India as a major and tactical market for becoming a leading regional bank. It is part of the ANZ Bank, which is one of the leading 4 banks in Australia and one of the 10 most prominent listed companies of the ASX. ANZ is also the largest listed company from New Zealand. It is also the biggest among the Australian banks operating in Asia.

ANZ Insurance India Work Culture

The organization understands the fact that its major area of strength is its employees. This is the reason it has created an environment that provides inspiration, fantastic chances, and leadership.

It has instituted principals, practices, and policies that result in the ideal environment for the workers. The organization places great value and also rewards workplace relationship and communication which has been forged on values like trust and integrity.

ANZ believes in creating a flexible workplace that can accommodate various forms of differences among employees such as the following:
  • Gender
  • Abilities
  • Age
  • Lifestyle choices
  • Culture
The organization makes an earnest effort to create a culture that places a premium on performance and one where the employees take decisions that are supposed to be the best for the shareholders.

ANZ India Management

Subhas DeGamia operates as the Chief Executive Officer of ANZ India. He was appointed in this position during May 2011. He has been a major cog in the company's wheel of growth ever since he was promoted to the job.

DeGamia has at least 20 years' experience in institutional banking and financial markets and has performed in top level leadership roles for ANZ in New Zealand, India, Australia, and Asia.

He possesses a commendable record of growing and building major customer linked businesses along with business transformation and integration on a large scale. DeGamia has also played a critical role in ANZ's good performance in various growth based markets.

He has also served as the ANZ Capital India CEO from 2008 to 2011. ANZ Capital India operates in the role of non funds based provider of financial advisory services and its head offices are in Mumbai.

DeGamia has earlier served as Joint Head of Markets, Asia and was based out of Singapore. Here he was supposedly to directly deal with corporate and institutional sales, partnerships, and risk solutions for the markets business segment of ANZ.

He has also operated internationally assisting clients in areas like financial risk management, and development of structured hedging plans that can be used for exposures across several countries. He has also helped with liability and asset management.

DeGamia has earlier worked for PriceWaterhouseCoopers and participated in business advisory projects in the Pacific area and New Zealand.

ANZ Operations and Technology and ANZ Support Services India

ANZ Operations and Technology Pvt Ltd, and ANZ Support Services India are located in Bangalore. Both these entities are critical parts of ANZ's Technology, and Global Service & Operations divisions.

ANZ at present has employed almost 5 thousand people in Bangalore in various roles related to technology development, shared services, and operations. The group has been taking care of the technology requirements of the parent company in excess of 21 years. In recent times it has increased its capabilities and now also provides support and operations related functions.

Leanne Lazarus operates as the managing director of ANZ Operations & Technology Pvt Ltd. Previously she had worked as a General Manager of Banking Operations and Contact Centres in New Zealand for the same organization.

In this capacity she had set up several contact centers that bagged a number of awards in New Zealand as well as the biggest ever operations team. She has also served for ANZ previously in the following roles:
  • Head of Strategic Projects
  • Head of Lending Services Centre
Both these domains were part of the bank's Corporate and Commercial Banking segment. She started her career in South Africa where she operated in different roles in domains like change and project management, investments, lending, and customer services.

She came to New Zealand in 1998 - according to her she has been lucky enough to have performed in different areas of banking. All this exposure has helped her become more experience and better in terms of technical skills. But her main area of interest still is in connecting with and leading people.

Lazarus believes in the philosophy that good leadership is achievable by establishing quality relationships with people and the connections should be based on trust and respect.

Following is the contact information of the two divisions:

ANZ Operations and Technology Pvt Ltd
"Cherry Hills"
Embassy Golf Links Business Park
Off Intermediate Ring Road
Bangalore - 560 071
Telephone number: +91 80 3952 3000
Fax: +91 80 3952 3066

ANZ Support Services India Pvt. Ltd.
Manyata Embassy Business Park
Special Economic Zone
Outer Ring Road
Rachenahalli & Nagavara Village, Hobli
Bangalore - 560 045
Telephone number: +91 80 3952 9138

ANZ India Corporate Social Responsibility

The Australia and New Zealand Banking Group Limited (ANZ) based in Mumbai operates several staff programs that are operated in association with its community partners and other similar organizations. The programs take certain programs and initiatives and also mobilize donations and funds. Awareness campaigns are also organized.

Following are ANZ's community partners:
  • Swayam Shikshan Prayog
  • Masoom
ANZ Operations and Technology Pvt Ltd, and ANZ Support Services India or ANZ Bangalore also operates several community based programs that are geared to fulfill their responsibility towards the society.

The community giving programs allow the employees to support their preferred causes through regular donations into the Community Giving Program. They can also take part in the Payroll Giving program for similar purposes.

ANZ Bangalore also adds to the donations by providing INR 10,000 for each team and INR 2500 for each employee on a yearly basis. It chooses the partners through a yearly survey. In recent years it has partnered with Parikrma Humanity Foundation, which is a not for profit entity that looks to help children from city slums with development programs and proper education.

ANZ Bangalore has also financed the Nielsen Deep Impact Research on the organization - this research has shown that Parikrma's model is an effective one and helped in its further sustainable development.

ANZ Bangalore also provides leave benefits for employees who take part in volunteer programs. It also organizes several community and environmental programs for issues like helping an orphanage or for relief from natural disasters.

ANZ India Contact Details

The contact details of ANZ India may be enumerated as below:

Australia and New Zealand Banking Group Limited
Cnergy, 6th Floor,
Appasaheb Marathe Marg,
Prabhadevi, Mumbai 400025, India.

In case of general enquiries

Telephone number: + 91 22 3362 0000
Toll free number: 1800 2000 269
E-mail address: [email protected]

In case of unresolved complaints and grievance redressal
Telephone number: +91 22 3362 0223
E-mail address: [email protected]

Last Updated on 28 September 2012

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